CUSTOMER SERVICE

The B2C Star program will recognize and reward businesses and organizations that practice outstanding customer service, as evidenced by the following qualities: 

Respect:  We value the differences of every person and their right to participate without bias in the workplace, their communities, and this country.

 

Honesty: We tell the truth in all situations remembering professionalism and compassion.

 

Trust:  We trust in others and maintain our trust-worthiness so others will trust us in return.

 

Integrity:  We do what we say we will do—even when no one is watching—regardless of the cost.   

         

--National Customer Service Association

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